There are 4 common reasons that users can’t log into Boomea.
- The link in the welcome email has expired
To resolve this, contact your service provider and have them re-send you the welcome email - A user no longer remembers their password
To resolve this, go to app.boomea.com and use the “Forgot Password” link. This will send you an email with a password reset link. - A user does not know which email address to use to log in
To resolve this, contact your service provider and request the information - A user’s account has been suspended
To resolve this, contact your service provider