The Call History App in Boomea allows you to review your call history, including inter-office (extension to extension) calls. This feature must be enabled by your verified VoIP integrator or you will not see the call history icon on the left-hand side of Boomea.
- The header allows you to search your call history by date, direction, or using the search bar.
- The search bar matches records based on caller ID name, caller ID number and callee number
- On initial load, the date range is automatically set to 5 days
- Each call history record is displayed and ordered by date/time. When new calls are placed or received, the call history page updates automatically and displays the new record(s).
- Date
- Time
- Direction
- Inbound
- Inbound call to you that you answered
- Missed Inbound
- Inbound call to you that you did not answer
- Rejected Inbound
- Inbound call to you that you rejected
- Outbound
- Outbound call that you placed
- Inbound
- Caller ID Name
- Name of the caller (where available) on an inbound call
- Caller ID Number
- Number of the caller (inbound calls)
- Number you dialed (outbound calls)
- Duration
- Pagination arrows allow you to scroll through your records while viewing 100 at a time.